Returns, Refunds & Exchanges Policy

You may request a return, refund, or exchange within 60 days of receiving your order, provided the item is unworn, unused, and in its original packaging.

If your item arrives defective, damaged, or incorrect, Bea Jolie will offer a replacement, exchange, or full refund at no additional cost.

For returns or exchanges requested for other reasons, the customer is responsible for the return shipping costs.

Refunds are processed within 10 business days after the returned item has been received and inspected.

To initiate a return, refund, or exchange, please contact us at support@beajolie.com, including your order number and the reason for your request.